Back Office Innovation
For Financial Services Summit

May 23-24, 2019 | London, UK

The Summit with 360 perspective on back-office innovation

Nowadays the back office largely remains the backbone and driving engine of a financial enterprise. Before the digital transformation kicked in, it was seen as something systemic, efficient and reliable; in other words – independent of revenue. Increasing competition, sophisticated modern-day technology started to weigh in on this perspective, challenging managers to rethink the way they look at the back-office. Complex regulations, potential of automation and workforce optimization are just some of current trends impacting back-office operations.

Join us for this Summit to learn about these and other forces shaping back-office evolution and leave invigorated with fresh ideas and perspectives. This platform is a great chance to network with like-minded peers in a vibrant atmosphere of warm & blooming London.

0 +
Networking Hours

Expert Speakers

Bjorn Welander

Head of Securities & Wealth Operations


Back Office Summit Speaker Gianfilippo Pandolfini

Gianfilippo Pandolfini

Chief Operating Officer

BNL BNP Paribas

Back office Summit Speaker Prashant Bhanushali

Prashant Bhanushali

Sr. Vice President | COO


Rossana Lo Re

Strategic Partner


Lee Webb

Director and Head of Crisis Management


Zsofia Kovacs

Organisational Advisor

Strategy, Transformation, Innovation

KBC Group NV

Stefano Dell’Orto

​Director, E-Mobility Business Support​


Klaas van der Laan

Manager ICT


Teymur Kızılkan

Innovation Management Associate


back office Summit speaker Stéphane Mouy

Stéphane Mouy

Head of Group Services – Legal

BNP Paribas

Back office Spekaer Speaker Werner Weingraber

Werner Weingraber

Department Head Research Sales and Operations

Raiffeisen Bank International AG

Back Office Summit Speaker Fabio Pugini

Fabio Pugini

Business & Performance Management

Back office Director

BNL BNP Paribas

6 Key Elements of
Back Office Innovation for Financial Services Summit

Potential for AI & RPA in a Back Office Transformation

Impact of regulatory environment and what’s next

Accurate Resource Forecasting

Back Office Workforce Optimisation

Moving from disconnected information silos to connected systems

Creating a seamless customer experience

Schedule of BOI SUMMIT

Day 1

8:00 - 9:00 - Registration and Morning Breakfast

back office Summit speaker Stéphane Mouy

9:10 - 9:30

Regulatory Environment & Outlook on the Future

9:45 - 10:25

The Future Of Banking—Can Back-Office Outsourcing Improve Regulatory Compliance?

10:25 - 11:00 - Networking Break

Back office Spekaer Speaker Werner Weingraber

11:00 - 11:40

Transformation 101: Re-design the process

11:40 - 12:30

Back office on the front line of transformation - no time to waste

12:30 – 13:30 - Networking Lunch

13:30 - 14:00

Target Operating Model in banking

14:10 - 14:50

Digitalize your back office with hybrid model to drive operational excellence

14:50 – 15:10 - Networking Break

Back office Summit Speaker Prashant Bhanushali

15:10 - 15:50

Identifying opportunities to leverage new technologies e.g machine learning and artificial intelligence

Back Office Summit Speaker Fabio Pugini

15:50 – 16:20

Intelligent Process Automation landscape

16:20 – 17:20

Interactive Discussion Roundtables Discussions last for 30 minutes, after which attendees get a chance to swap the table.

17:20- Chairman Closing Remarks and end of day 1

18:00 - Cocktail Reception

Day 2

8:00 - 9:30 - Registration and Morning Breakfast

9:30 – 10:00

Digital talent – understand its importance for your operational future

10:15 - 11:00

Talent: Increase productivity and enabling transformation through effective collaboration

11:00 – 11:35 - Networking Break

11:35 – 12:15

How to digitize and transform complex business operations?

12:15 – 13:00

Create a seamless customer journey

13:00 – 14:00 - Networking Lunch

14:00 – 14:40

Utilize benefits of blockchain to drive in your finance function

14:40 - 15:40

Investigating block ....

15:40 – 16:00 - Closing Remarks from the conference chair.
End of the Conference


Attending Companies

Back office Attending companies

Media Partners

Join us in Beautiful London !

Novotel London Tower Bridge Hotel

10 Pepys St, London EC3N 2NR, UK

Choose the perfect Package

For more information please contact enquiry[@]



  • Access to Speakers' Presentations



  • Access to Speakers' Presentations
  • Access to Conference Days (2- 3 May)
  • Access to Participants List
  • Interact, Benchmark & Learn
  • Wind-Down, Cocktail Reception & Networking Activities
  • Beverages & Coffee / Tea Breaks



  • Banner Placement
  • Participating Company Wish List
  • Access to Participant List 2 Weeks before event
  • One Pre-Arranged 1-1 Meeting
  • Social Media Mentions
  • Networking in LinkedIn Group
  • Post Event Report

How it unfolded at one of our previous summits

What Other Attendees Say

One of the things I really like about this conference is interactions between panelists, speakers and audience. We had so many discussion without any kind of barriers. This conference provides platform for a very open and interactive learning and networking.
Lex Tan
The added value of attending Anno Lucis event here, is that you get an opportunity to interact with a lot of peers, people from different background.
Cees Werff
This conference was very welcoming from the start. People were keen to interact, to speak with each other and to learn more about each other’s background. A great atmosphere was created and I will happily come back to this type of event!
Nick Pester