insurance

insurance

Chatbots in the Insurance Claims

One of the main goals for every insurance company is to make customer experience as easy and efficient as possible, thus establishing customer retention and satisfaction. The aim here is to facilitate the bureaucratic processes in claims, especially with the means of the digital innovations coming our way.  Chatbots implementation in day-to-day company operations can […]

Fraudulent Claims insurance

Insurance Association on numbers of Fraudulent Claims

Association of British Insurers (ABI) has disclosed the number of fraud cases in 2017 and according to their research and included dishonest applications for the first time in their analysis. The number that was revealed earlier this year was 562,000, and the researchers have divided this number into fraudulent claims – 113,000 cases and 449,000 […]

insurance

Challenges Concerning Fraud for Insurers

The insurance sector is developing and modernizing quickly in various ways. Hot subjects including the adoption of different innovative technologies like mobile, insurtech, predictive analytics and blockchain are just a few of improvements that have transformed the manner in which insurers work. These subjects may play several critical functions in regards to fraud prevention and detection. Nevertheless, insurance […]

insurance

Latest Approaches in Fraud Detection

Recently in the insurance industry, particularly the claims operation is experiencing challenges when it comes to claims of disability and life insurance. It is important to consider that the claims management outlines the bond between the insurer and the insured in modes that no other forms of communication can. This is why the industry is […]

insurance

Digitization of Insurance

Technological development is shifting the way many industries operate today, pressuring them to step away from conventional wisdom and invest in new trends. In fact, organic development itself is no longer being the only driving force behind technological revolution, customers’ expectations and demands have risen sharply with digitization, thus imposing additional weight on industries to […]